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Dateline: 08/10/97
10 Characteristics of Successful Firms
"Well done is better than well said." -- Benjamin Franklin (1706-1790)
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1. Leadership - in the profession and in treatment of co-workers
2. Commitment - to meaningful values and to success
3. Profit sharing - people who own something work to make it succeed
4. Celebration - small milestones and victories should be cheered, too
5. Clear vision - know where you want to go and when you want to get there
6. Appreciation of effort - a pat on the back often means more than money
7. Positive work environment - applaud success and make it okay to fail trying
8. Management listens - good ideas come from unexpected quarters
9. Control expenses - cut fat but not flesh
10. Exceeds clients' expectations - first determine what they expect
Next week's feature: What Do Clients Want?
Look here for more information
Merix - Vision for All To See Got an exciting mission? Why have a boring mission statement? Fascinating visual representation of one company's mission statement and why it makes sense.
Organizing Your Practice for Success and Avoiding Malpractice Claims A good primer, even if a little dry.
Company Values That Add Value Values don't sprout in the CEO's office. To find values that work, look at the work people do.
The Power of Fun Fun changes people and relationships, and, therefore, the corporate culture.
Increase Profits Through Excellent Customer Service How do you know what ``excellent service" means to your clients? You ask.
Employee Job Satisfaction Survey Want to know how good morale really is in your firm? Ask the people who work there. Take this quiz to see how you think your firm shapes up.
Creating Sustainable Innovation Learn the four innovation ``must haves" and how to instill them into your firm.
Tips for Encouraging and Practicing Innovation Try even a few of the many suggestions on this list and your firm will profit.
The Greatest Resource of Any Organization Highly successful organizations make the workplace a creative environment. Good overview of what drives creativity in people and how to make it happen to your own staff.
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Copyright 1997 by Kaye Vivian (kvivian@cloud9.net). All rights reserved. Permission to reprint is granted provided this article is not altered and the copyright notice remains attached |