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NEW!! See the Tech Tips section with more than 25 feature articles.

Professional Development

| Social | Public Speaking | Telephone | Writing | Media Contacts | Management | Personal Productivity |

Social Occasions

Successful Mingling
Dread those command performance cocktail parties and after-seminar mixers? Learn how to be effective at mixing and mingling...as well as generating good business leads.

Conversation as Communication
In meetings, conversations need particular care. This means learning to listen effectively as well as speak. Your message is significant to your effect as a manager.

The Power of Listening
Tony Alessandra demonstrates concretely why we need to learn effective listening in business.

10 Techniques for Learning Names
Everyone has trouble with names in different situations.  These interactive ideas can help everyone to learn and remember people from social encounters.


Public Speaking

Learn 2 Write a Speech
It doesn't get any easy or more fun than this!  Visually interesting and simplified map to speaking effectiveness.

Score Yourself as a Speaker
We can all improve!  Use this handy list to see where your weak spots might be.

Conquering Stage Fright
Being confident and aggressive prevents most imagined fears from becoming a reality.  Here are the steps to follow.
 

Telephone

Voice Mail--How to Make It Work Better
Limit telephone tag, leave information about what you need to know, give some good times to reach you. Other practical tips to save you time.

How to Use the Power of the Telephone
It's a great marketing and management tool, yet many people don't use it to its full potential. You probably never thought about some of the things in this article.


Writing

How to Write Good E-Mail
The average number of E-mails sent and received per day per person is 40. There are four things you should know to be effective in this medium.

So Much E-mail, So Little Time
Brief reviews of several leading e-mail programs that present features of each you may not have realized.  What's the right one for you?

Does Your Writing Hold You Back On the Job?
Accountants and lawyers are well educated and accustomed to reading technical and scholarly materials. That's not the way to write in business if you want to get ahead.

Chopping Copy - Give it Punch
Short and sweet tips for how to shorten a lengthy article and tighten it up so it it has more impact.

How to Write an Excellent Sales Letter
Learn this powerful six-point plan that will help your letters to be more persuasive and compelling.

Believability Checklist for Writing
Use this checklist as a final check of your writing to ensure that you've covered all the major points.
 

Media Contacts

Taking on the Media: Managing an Interview
Good tips on how to take charge of an interview and make it good for you and for the reporter.
 

Management

What Makes a Great Manager?
Are you a planner, a provider or a protector? Common sense ideas on the concept of great management and overcoming resistance to change.

The Art of Delegation
Is it dumping on employees or a dynamic tool to motivate them to reach their full potential? Start by giving staff as much responsibility and authority as possible to develop them to be as good as you are now.

Major in Minor Things
In sports and in business, the small differences can make the difference between success and failure. Focus on the small things to make a big difference in your success.
 

Personal Productivity

When You Must Tell a Boss that a Project Will Be Late
Tell them early, minimize guilt and get things back on track.  Here's some tips for how to do it.

How to Save an Hour a Day
These five practical tips even go so far as to have the estimated time you'll save each day if you follow them!  They make good sense.

Enthusiasm -- My Personal Success Formula
If you aren't enthusiastic about your business, how can you expect others to be?  It's your job to motivate others to help you and your business.

Making the Least of Interruptions
Here are six ways to steer clear of interruptions and stay on the road to accomplishment.

How to Make Quick Decisions
Thinking ahead increases your confidence and keeps you in control of the situation.

10 Easy Ways to Beat Procrastination
The tendency to put unpleasant tasks on the back burner is universal, and it can have severe consequences in the workplace. Here's how to stop the avoidance behavior.

The Art of Delegation
The higher up the chain of command you go, the more you need this skill. Delegation allows your staff to use and develop their skills and knowledge to the full potential. 

Making Delays Go Away
Even the best laid plans are subject to delay.  Here's what you need to know about absorbing delays effectively into normal project management.

How to Get the Go-Ahead
When you need to gain approval for a crucial project, do you know how to
convince your boss or a committee that what's good for you is good
for them, too? Here are suggestions for making your best case.

Dealing with a Burned-Out Boss
What can you do when your boss has lost vision, guidance and enthusiasm?  There are practical steps you can take to help him/her get back on track again.

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Page last updated: January 4, 1999